ISSUE Policy

 Return and Exchange Policy

Sale & Pre-order Items:  Sale and pre-order items are non-refundable and non-exchangeable.

Kuwait Orders:
- You can exchange or return a ready-made item within 24 hours of delivery.
- The item must be unworn, unwashed, and in its original packaging with tags attached.
- The customer is responsible for any return and shipping costs.

- Please note that we do not process deliveries on Fridays & public holidays.


GCC & International Orders:
- All shipped items are final sale and cannot be refunded or exchanged.
- Please ensure the size is correct before placing an order.

Alteration Services:

We do not offer alteration services.

For any further inquiries, feel free to reach out to us.

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